I also hit “vSphere4 Storage Troubleshooting and Log Analysis” (TA1394) which was presented by Mostafa Khalil at VMworld this year. Wow, he was a wealth of information. Unfortunately he was pushed for time, and I had to leave this one early to get to my next session. If a video of this ever popped up on youtube I think I’d watch it at least 5 times through.
Anyway, one thing he introduced which I thought was rather nifty was a new element to the Event Handling. Now in vCenter, when certain events occur, the event’s description givess a hyperlink which takes you directly to an associated KB article explained what happened, why and what you might need to do to resolve things. Currently this is limited to the 16 most common events, but they intend to add more links along with vSphere updates.